Appointments

Consultation is by appointment only, however emergencies and urgent cases will receive immediate attention.

Existing patients of the practice can now book appointments online via HotDocs. Simply click the link below or download the app onto your iPhone or Android phone. New patients are asked to call the practice to book an appointment.

Appointments can also be made by telephoning the surgery on
8271 3985.

Monday to Friday 8.00 a.m. – 6.00 p.m
Saturday 8.30 a.m. – 12.30 p.m
(These times are a guide only, and may vary without notice)

Consultation Times

  • 15 minutes (routine)
  • 30 minutes for :
    • New patients
    • Gynaecological consults including routine smears
    • Minor surgery
    • Postnatal mother and baby checks
    • Complex or multiple problems
    • Counselling

Appointment times are generally 15 minutes. If you feel that more time is required, please advise the reception staff when telephoning and extra time will be arranged. Some consultations that will require extra time are a “complete check-up”, insurance and employment medical examinations, removal of skin lesions and complex or multiple problems. Occasionally the doctors may be running late due to unforeseen problems or emergencies. If the delay is excessive the reception staff will try to contact you. If an interpreter service is required, we can organise this for you, please advise us when you make an appointment.

After hours medical attention

One of the doctors from our practice is always available after hours and on weekends on a roster basis. If you require urgent attention out of normal consulting hours please phone the surgery number 82713985 for information on which doctor is available and how they may be contacted.

Home visits

We ask patients to make every effort to attend the surgery for consultations; however we will visit a patient at home if their condition prevents them from coming to the surgery and if they live within a reasonable distance from the surgery.
Please advise us as early in the day as possible if a visit is required.

Recall and reminder system

Our practice is committed to preventive care. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. (eg. Pap Smear reminders). If you do not wish to be part of this system, please let us know.